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Frequently Asked Questions

Need advice or have questions before booking a new boiler? Don’t hesitate to give us a call on 01268907005 or ask a question through live chat.

Boiler Installation FAQs

Yes. All of our installers are professional, experienced central heating engineers with Gas Safe certification.

All of our engineers go through a number of checks to gauge competency and ensure they are Gas Safe Registered. We also closely monitor customer reviews about our engineers to make sure that our customers are always 100% satisfied with the work carried out in their property.

By law all gas engineers must be on the Gas Safe Register. This ensures that engineers are up to date with the latest practices, laws and are regularly trained. The Gas Safe Register is vital to consumers as it ensures that gas work is carried out safely and properly to avoid future complications or damage to property. Gas Safe Registered engineers are regularly subject to spot inspections by the Gas Safe Register to ensure that standards are regularly maintained.

General Boiler FAQs

Yes. All of our installers are professional, experienced central heating engineers with Gas Safe certification.

If your boiler is broken down and you are without heating and hot water, we will class this as an emergency and will aim to get your new boiler installed within 24/48 hours of acceptance of our quotation.

Our Boilers come with a range of 5 to 10-year Parts and Labour Warranty direct from the Manufacturer subject to which boiler you choose. Meaning you can rest assured that your new boiler is in safe hands if you have any problems we are here to help and will be for the lifetime of your boiler.

Why to Trust Us?

Just 3 Steps To Your Boiler Replacement

Get A Quote In 30 Seconds

Fill in a few details and get your new boiler price estimate in seconds. You’re under no obligation to accept.

Free Surveyor Visit Organised

No salesmen involved, no hidden charges! A friendly surveyor visits your property to give you a fixed-price promise.

We Replace Your Boiler

Get your boiler installed by an award-winning company. All our engineers are fully qualified and carefully vetted.

What Our Customers Are Saying

We encourage our customers to share feedback, and we believe honest conversations help deliver real value for us to improve our customer service.

Ruadhan Jenkins

Paul (PCM Plumbing&Heating) was great in all aspects. He was called by my landlord to change my old boiler for a new one… Paul was lovely…polite, clean and professional in every way.

Craig Merrin

Excellent results, highly professional. Would recommend in an instant.

Wayne Carter

Professional, Knowledgable, Likeable, Courteous, Honest. Always available to attend any heating/plumbing issue….

A Company That Cares

We’re local, honest and have built our reputation by providing affordable, pain-free solutions when you need them the most.

Get in Touch

PCM 247

49 St Johns Cres, Canvey Island, Essex, SS8 9ND